IGA Mount Cotton
Officially opening on the 22nd January 2015, the new Jones Retail Group, IGA Mount Cotton store, located in Valley Way, is a beauty! This modern, well lit and well laid out store with beautiful polished concrete floors has captured local shoppers with its exceptional merchandise standards, its impressive presentation and importantly its friendly and customer focused staff.
Stocking 17,500 SKU’s and 1000 square metres in size, this greenfield site is an extension of an existing small local shopping centre. The range in this store is exceptional with most products a consumer would want being in stock. Located in a semi-rural area with a large presence of local farming and agriculture, including a local winery, this store will soon become the hub of this growing community as new housing estates become established in surrounding areas
Over 80 well-trained staff are dedicated to providing exceptional customer service. Jones Retail Group head office and store department managers conduct ongoing staff training to ensure high standards in retailing are continually achieved.
There are 7 grocery aisles, 5 dedicated front bulk ends featuring exceptional ½ price promotions and national brand displays. A feature of this store is the very modern and energy efficient
Bonnet Neve glass door fridges (29), freezers (31), the 11-metre meat case and 15-metre produce case. The 20-metre long deli department is exceptional, providing consumers with over 120 hand cut cheeses, ready prepared meals and a Lenards gourmet section.
This deli is also famous for its extensive range of local and imported gourmet and health food lines. The separate bakery section has a large variety of bread along with a select range of artisan bread.
The fresh produce section is outstanding with beautiful quality fruit and vegetables on display in a chilled 15 metre case along with a number of produce bins displaying a variety of locally sourced products. Fresh flowers add colour to the store and are popular with the locals too. Five butchers operate on the premises ensuring local shoppers receive uncompromising quality and a variety of simple cuts and prepared meats for meals ready to go. Customers love the freshness and quality of meat products in this store.
The Hot Box is a roaring success with deli staff recognising the need for local tradies and residents for quick breakfast, lunch and dinner solutions. Customer service is enhanced with a full service express lane along with 4 single service lanes for customers with a larger shop.
This store is a terrific example of giving consumers what they want – great service coupled with a large range of fresh and great quality products in a clean, well lit exceptionally merchandised store!